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I am a fast learner and I like to always find more productive software solutions for my employers. Despite the high fees - 20% for jobs under 500USD, which is very common in my area (writing and content marketing) -, so far I have had an overall good experience. Do you feel overwhelmed by your day-to-day management of tasks? The large percentage (20%) of your earnings that they take is the price to pay for reliability of pay. * The job is 7 days a week and approximately 8 hours a day. A free inside look at company reviews and salaries posted anonymously by employees. ", "Stay Away", "Post … Customer Service Representative at Upwork Jamaica. Upwork operates on a post-payment basis, meaning customers are supposed to release payment after delivery of the freelancer's services. -Email MGT and Routing I would never recommend any Freelancer to use it. Communication to fulfill their needs will be always open. Major duties would be: Www.stevensinternational.com.au I hold a diploma in Tourism, a certificate of Official Translator in French/Spanish, an English philology degree and, an administration degree. We are looking for native Dutch-speaking Customer Service Representative Talents with excellent communication skills to join us on our Premium projects, such as Inb…, Looking for an experienced salesperson to make cold calls and set appointments. (Especially if you’re new to the platform.) This person will have the goal of freeing up the owners time and allowing him to continue to grow the business. I’m a senior marketing specialist at Anker Innovations, America's leading charging brand and innovator of smart devices for entertainment, travel, and smart homes. You will be given a list of candidates from which to make calls. 7 Steps to Creating a Customer Service Strategy 1. • Having customer service agents work in management • Creating high level initiatives only • Starting by building strategies upwards from the customer level • Having high level managers work in customer service for a short period of time so they can experience it before laying down policies. I am a Customer Service Agent with more than 15 years of experience. Training, website, and full setup provided. CUSTOMER SERVICE SPECIALIST. I am organized and able to handle multiple inquiries, even in stressful situations. I have around a 5-year experience in Wordpress and I am still learning more trying to help small businesses get the website they need. As a Sales Manager for more 3 years at the last company I worked, I am hard working and driven to get the job, not only completed but completed to your high level of expectation. • Making and receiving phone calls USA, Canada and Latin America to follow up emails/accounts Also we can help pass this test on Upwork. You help small businesses get funding and we offer additional resources to help you monetize every lead. During my 13+ years of experience as an Operation Manager, I have weaved content for appraisal discussions, motivational speeches, informative updates, training pitches and business case studies. I provide premium services including administrative assistance, estimation, email handling and CRM management. Compare bids, reviews, and prior work. My wide-ranging experience has help me to meet and exceed each customer… The capacity to experience other people’s thoughts and feelings from their point of view, rather than our own. Pay hourly or fixed-price and receive invoices through Upwork. The deliverable is setting appointments. Are you struggling to get a marketing campaign off the ground? You need to create a a list and a Script to perform cold calling to companies in the United States. Reliable? You start to see that the day-to-day management of your business requires a lot of work. When I go to the site and interact with that ticket to provide additional info/communication, I get an email saying that I responded to an email that isn't monitored (even though I made the response IN Upwork). But when you understand how to price yourself correctly, you’ll be able to win higher paying jobs with great clients, without ever having to grind on low-paying jobs. More Detailed info can be found below from my previous workplaces. I am not scared to take new challenges and I will always give myself a 100%. 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